​Harpel Coaching Blog


  1. Who knows the goal?
    22 Jan, 2017
    Who knows the goal?
    Why do some businesses keep their financial goals hidden from team members?  From time to time I've encountered business leaders who have shared with me they do not like to let the team know the financial health of their business.  This has always struck me as an ineffective way of leading a business. A few reasons I've heard for not sharing financial data (except at year end when there are bonuses tied to the numbers): My employees do what I ask of them.  I'll manage the team to succeed so
  2. Idle Busyness = Busyness which is unproductive
    14 Jan, 2017
    Idle Busyness = Busyness which is unproductive
    I remember my first engineering manager carried a Day Timer, but you were not officially on his calendar until you made it onto his table top (stationary not mobile) calendar.  Shouldn't time management be easier today? I mean, after all most of the workforce carries their work and life calendar in their hand. The official calendar is now very mobile and far from stationary.  So why are so many people late for appointments, missing deadlines, and living in distress instead of eustress
  3. Your Ideas do not Sell
    07 Jan, 2017
    Your Ideas do not Sell
    If you are a small business owner you may have considered one of these questions, or something similar.    Can non-sales people influence a sale? How do I increase my business with existing clients? What are some ways for me to accelerate clients through my pipeline? I’m selling a repeatable service, but honestly sometimes the only person to connect with the customer face to face is my service tech. How can I grow my business with these clients? I have multiple other offerings to deliver to
  4. Why do we need sales?
    14 Aug, 2016
    Why do we need sales?
    We have all heard the joke:  Q: How do you know when a sales person is lying?  A: Their lips are moving.   Another cultural example surrounding sales professionals: People often describe sales by using emotionally charged words which call to mind a scammer or manipulator. Are there sales people who lie?  Yes.  But consider this, we have sales people to reduce lying. In my experience sales professionals are not liars.  Occasionally, facts are misunderstood and clarifications must be made, but
  5. Accountability & "Do your job"
    28 Jul, 2016
    Accountability & "Do your job"
    In every team, organization, and business the successful understand the importance of accountability. In sports one of my favorite examples of accountability is Bill Belichick's coaching style with the New England Patriots.  If you boil it all down his mantra of "Do your job"  is a great example of accountability.  Each team member is accountable to themselves and their teammates to do their job, and do it well. It's hard to argue with the success of the New England Patriots franchise under